Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Email address for order confirmations and support
- Social media usernames or URLs for service delivery
- Payment information (processed securely by our payment providers)
- Communication records when you contact our support team
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send order confirmations and updates
- Respond to your inquiries and provide customer support
- Improve our services and website experience
- Prevent fraudulent transactions and protect against abuse
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in delivering our services
- When required by law or to protect our legal rights
- In connection with a business transfer or acquisition
4. Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. We never store complete credit card information on our servers.
5. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@foxfollows.com